“Slomans have managed my properties for more than 15 years, and I’ve been consistently impressed by their responsiveness and professionalism. I spend a lot of time travelling, so when I’m away I like to know that the property is in safe hands. Tanya and the team are very quick to respond, sourcing quotes or handling any issues or renewals swiftly and professionally. Things happen when they need to, and I like their responsiveness.
As a dedicated property management team, they are really up to speed with all the regulations and upcoming legislation for rental properties, and will advise me on what I need to have in place, or be thinking about for the future. I like to be a good landlord and make sure my tenants feel happy, reassured and secure in my property, and having a direct relationship with a professional middle man makes sure I can do exactly that. Tanya maintains a good balance between looking after our interests and the tenants. I’d be horrified if something wasn’t done properly, and they ensure I can always follow best practice as a landlord.
From having a proper lease agreement in place, regular checks and handling all ongoing maintenance to the end of lease check, everything is done properly by a friendly, approachable and professional contact. Nothing is outsourced, everything’s under one roof and I know exactly who I’m dealing with at all times.
With experience of property management myself, I appreciate the hassle-free flexibility that Slomans bring to my properties. They know I have my trusted electrician and builders, and they are perfectly amenable when I ask to use specific contacts, liaising swiftly and efficiently direct with them, as well as giving me the benefit of their network of trusted trades and suppliers.
Has it made me more confident as a property purchaser and landlord? Definitely. I’ve involved Tanya from the buying stages with new property, because I value her opinion and input. She takes the time to understand my approach and the scope of the refurbishment work required, so that she knows what’s coming four weeks, eight weeks down the line and can plan effectively for it. Having a dedicated team that have been there for several years gives me continuity, you feel secure and reassured that your needs are understood and met.
When people ask for my advice on property management, I recommend Slomans without any hesitation. We’ve had experience with previous agents in the past, but Simon and his team are quite unique in that they have dedicated property management experts with a fair, friendly and professional approach. It’s simply a nice business to work with!”